faq
MEDCLAN BRAND
Who own Medclan brand?
Medclan belongs to ByVista company, located in Paris area, France.
What are the official social accounts for Medclan brand?
Instagram: medclan_official
PRODUCTS RELATED
Where are Medclan products manufactured?
Medclan products are manufactured in Europe. Factories are selected according to strict criteria. They are all certified and audited by Medclan team.
Do Medclan products containers paraben and phtalate?
Medclan products are paraben-free and phtalate-free.
Does Medclan test products on animals?
Medclan does not test products, nor ingredients on animal.
What are the shelf lives of Medclan products?
When applicable, shelf life is indicated on products.
If non-applicable, a PAO (period after opening) is indicated, with an icon and the number of months within which the product should be used after opening.
How can I make a remark or a comment about a product
If you have a question or a comment about a product, you can get in touch with your store locator (Coming soon).
STORES
Where can I find Medclan products?
To find our products, please visit our store locator (Coming soon).
How can I check if my purchase is authentic?
Buying your product in an official Medclan retailer guarantees the authenticity of your product. For official Medclan retailers, please visit our store locator (Coming soon).
MEDCLAN BRAND
Who own VistaFarma brand?
VistaFarma belongs to ByVista company, located in Paris area, France.
What are the official social accounts for VistaFarma brand?
Instagram: vistafarma_official
PRODUCTS RELATED
Where are VistaFarma products manufactured?
VistaFarma products are manufactured in Europe. Factories are selected according to strict criteria. They are all certified and audited by VistaFarma team.
Do VistaFarma products containers paraben and phtalate?
VistaFarma products are paraben-free and phtalate-free.
Does VistaFarma test products on animals?
VistaFarma does not test products, nor ingredients on animal.
What are the shelf lives of VistaFarma products?
When applicable, shelf life is indicated on products.
If non-applicable, a PAO (period after opening) is indicated, with an icon and the number of months within which the product should be used after opening.
How can I make a remark or a comment about a product
If you have a question or a comment about a product, you can get in touch with your local store.
STORES
Where can I find VistaFarma products?
To find our products, please visit our store locator.